Handouts for Your Team
Downloadable, practice-ready materials designed to help clinic staff support pet families and care for themselves.
- Guidance on socialization programs and making ClayPaws® prints with families.
- Strategies for helping clients navigate financial challenges without compromising care.
- Protocols for client-present euthanasia and respectful aftercare.
- Tips for recognizing and managing compassion collapse and workplace stress.
Bond-Centered Practice
Use these handouts to build team skills around the human-animal bond, helping staff engage thoughtfully with grieving clients and document meaningful visits.
Materials cover communication scripts, intake questions, and gentle language suggestions that fit a range of practice settings.
Supporting Client Conversations
Veterinary teams often guide families through some of the hardest days of pet ownership. These resources offer structured, compassionate approaches to those conversations.
- Talking points for end-of-life discussions and decision-making support.
- Sample wording for sympathy notes and follow-up calls.
- Scripts for explaining aftercare options, including ClayPaws® keepsakes.
Browse the full Resource Center for handouts, brochures, and referral tools.
Staff Well-Being
Caring for caregivers is essential in veterinary medicine. These materials help teams recognize burnout, build resilience, and support one another.
- Self-assessment tools for compassion fatigue and stress.
- Team debrief guides following difficult euthanasias.
- Ideas for staff wellness routines within a busy clinic day.