Ordering Information

Print Catalogs & Samples

Frequently Asked Questions

Where can I find pricing?

Pricing is shown in the product catalog and at checkout. For volume or practice pricing, contact customer service.

Can I order by phone?

Yes. Call 888.271.8444 during business hours to place an order with the customer service team.

How do I order a sample?

Use the sample request page linked from the ClayPaws® section, or contact customer service for guidance.

What if I need a print catalog?

Request a print catalog through the catalog link on this page or by emailing the customer service team.

Practices looking to bring keepsake and sympathy items into their client care often begin by reviewing a current print catalog. A well organized catalog lets a team see the full range of clay paw print kits, starter sets, accessories, and supportive printed materials in one place, making it easier to compare options and plan ahead. Browsing a catalog before ordering helps staff understand which products best fit the moments they encounter most often, from routine euthanasia support to sudden loss situations.

Requesting samples is a practical step for any practice introducing a new line of grief resources. Holding a sample card, brochure, or kit in hand gives staff a real sense of weight, finish, and presentation, which matters when handing an item to an emotional client. Samples also help a team rehearse the words and gestures that accompany each product, so the moment of offering feels natural and prepared rather than improvised.

For practices that anticipate ongoing or higher volume needs, opening a dedicated account can simplify recurring supply requests. Account based ordering allows teams to standardize the products they keep on hand, set predictable restocking routines, and avoid last minute shortages during busy weeks. Working through a consistent point of contact also helps practices align their inventory with seasonal patterns, such as times of year when loss support materials are used more frequently.

Many items in this category are designed to be accessible to clients of all ages, including children who are processing the death of a pet. Resources such as keepsake kits, printed handouts, and gentle explanatory books can give families a tangible way to talk about loss together. When practices offer these materials proactively, they signal that grief is acknowledged and that support extends beyond the medical aspects of care into the emotional experience of saying goodbye.

Educational videos and downloadable handouts complement physical products by giving staff a shared language around end of life care. Short training clips, reference charts, and printable resources can be reviewed during team meetings or accessed individually as questions arise. Building a library of these materials supports consistent messaging across the practice and helps every team member feel confident when guiding a client through the early steps of mourning and memorial making.